Before emailing please see below for answers to
Frequently Asked Questions
Open Studio Hours
Please check our calendar for most up to date information on open studio hours. Open studio hours begin and/or end half an hour before/after scheduled classes and events. If there are two classes in session, that means open studio benches are not available. If there is only one class in session you can use the alternate open classroom for open studio. If there are no classes or events, that means both classrooms are available for open studio.
You must sign-in when you arrive and check out and pay for your hours before you leave.
Looking for information regarding Open Studio Hours for Students? Please see the following link for STUDENT STUDIO USE INFO.
Make-Up Classes
We do not refund tuition for classes that students miss due to their own circumstances. Students enrolled in multi-session studio courses (excluding workshops and intensives) may make-up missed class sessions during open studio hours for up to two weeks after the last class meeting. Teachers are not required to meet with students outside of class to make up missed information. Partially missed class time, due to being late or leaving early, may not be made up. We do not allow students to sit-in on other sections to make-up their classes.
Additional Fees
Most of our classes require supplies and materials. The supply list is posted to class pages, and included in confirmation emails. If you are ever unsure of what you need to bring to or purchase for class please email us!
Can I bring my own metals and tools?
Yes you can bring your own tools and metals as long as they are nonferrous metals. If you are unsure about whether you can work with something in the studio please email us at info@bkmetalworks.com or ask the monitor on duty.
Do I have to be a member to work in the studio?
Yes, you must be a member or a currently enrolled student to work in the studio.
Please see our Studio page for more information regarding membership.
Is there an age minimum for Classes?
Our classes are designed for adults 18+ over unless otherwise specified. We now have classes specifically for teens as noted in class descriptions.
Will you offer that class again?
We would recommend joining our waitlist or our newsletter to be notified of when a class runs again!
Can I bring a pet?
We love pets but the studio is not a safe space for them. Please refrain from bringing your pets to the studio.
Do you sell tools and materials?
Yes, we have a Toolshop onsite. You can purchase materials online and pick-up in person or purchase materials in person.
For studio use information please see this link for our GUIDELINES AND STUDIO POLICIES.
Refunds and Credit
Please email us at info@bkmetalworks.com to withdraw from class. Withdrawals from class more than 7 days prior to the start of the class will receive a full refund for the class minus a 10% processing fee. If cancellation occurs 3-6 days prior to the class, we will provide a 50% refund. Cancellations 48 hours or less receive a 25% refund. Refunds will not be provided for no-shows or same-day cancellations.
We do not refund tuition for classes that students miss due to their own circumstances. There will be no refunds once the class begins in any circumstance, nor can we transfer you to a later semester. Students enrolled in multi-session studio courses (excluding workshops and intensives) may make-up missed class sessions during open studio hours for up to two weeks after the last class meeting.
We reserve the right to cancel or discontinue any class, in which case you may choose to receive a refund, apply the class credit towards a different course, or receive a tuition credit for future use. Tuition credits are valid for up to one year. Refunds will be issued within 30 days.